Terms & Conditions
By engaging AC Media Agency (“we”, “us”, “our”), the client (“you”, “your”) agrees to the following Terms & Conditions:
1. Service Fees and Advertising Budgets
All packages reflect service fees only and do not include marketing ad spend.
If your monthly advertising budget is, for example, R50,000, this will be billed in addition to your selected service package fee or any agreed custom service fee.
You are responsible for the full ad budget spend, which will be invoiced separately from service fees.
2. Additional Services and Subscriptions
Services not included in your selected package (e.g., software subscriptions or third-party tools) will be billed separately on a monthly basis.
You will be notified in advance of any additional costs.
3. On-Site & Drone Videography
If on-site filming or drone videography is required, all related travel, transportation, and accommodation costs will be charged to the client.
Drone footage is billed at R5,000 per 2 hours, including standard editing.
4. Custom Services
Custom services not listed in standard packages will incur a R5,000 fee per service unless otherwise agreed in writing.
5. Completion Timeline
All standard services are subject to a minimum two-week turnaround time, depending on project scope and responsiveness from the client.
6. Ownership & Usage Rights
All creative work, media, and content produced by AC Media Agency remain the property of AC Media Agency.
Upon termination of the contract, you may request to purchase rights to the content created during the contract term.
Usage without proper authorization or license constitutes a breach of copyright.
7. Payments
A 50% deposit is required before work commences.
The remaining 50% is due upon project completion or as per agreed milestones.
Invoices are payable within 7 days of receipt. Late payments may incur a 5% monthly interest.
8. Cancellation & Termination
Either party may terminate the contract with 30 days’ written notice.
No refunds will be issued for work already completed or underway at the time of termination.
9. Liability
While we strive to achieve optimal results, AC Media Agency makes no guarantees regarding ad performance, SEO rankings, or specific outcomes.
10. Confidentiality
All client information, strategies, and materials are treated as confidential and will not be shared without prior written consent.